About Us

On Promises

We know that trust is the key to success in any relationship. Put simply, we do what we say, and we say what we do. We always do everything possible to get the job done the way you need it. We are transparent and honest with you at every stage of our partnership. We know this is the only way we can build quality long-term, sustainable relationships.
 

Value

It’s easy to promise the world and sometimes under-deliver. Not at JPS - we give great value from the very start of the contract, until the very end. Having the unique support and buying power of The STARK Group, enables us to deliver value to your contract from day one. 

The Best People

You deserve the very best and at JPS it’s our people who make the difference. Our dedicated JPS team has unrivalled experience in dealing with the public sector, social landlords, and repairs & maintenance contractors. The people within our brands are also experts in their respective fields. We understand not every business and sector is the same, and we know the public sector is unlike any other. So, you deserve a team who knows this too.

We ensure every colleague who supports your journey completes a comprehensive training program. The training covers everything from how public sector and social housing work, to what is crucial to the sector. Focusing on the knock-on effect on your customers if we don’t deliver on our promises.

Efficiency

We are continually improving and working with customers to reduce waste of both time and resources. We know things don’t always happen overnight; but we’ll work with our in-house STARK IT and stock management experts, throughout the duration of the contract, to offer you everything you need. 

Our Stock Management Systems work to optimise stock levels across the whole STARK network. This ensures products are never far away when you need them. We know all our contracts are different. So, we’ll work with you and our Supply Chain experts to optimise processes to ensure we deliver the most efficient solution for your needs. Our JPS colleagues will always go the extra mile to ensure that your operatives have everything they need to get the job done.
 

Innovation

Innovation is a word often thrown around with little evidence to back it up. Not at JPS. Innovation is in our organisational DNA. Technology is powerful, it can transform the way we work. We recently opened the STARK Digital Centre in Newbury where colleagues strive to create the greatest solutions in the market. Innovation should have a purpose; it’s you and your needs that drive us forward.

We recognise the importance of creating the optimal experience. We want to get to know you, and what problems you want us to solve. Your input enables us to work with the wider STARK business to find solutions. Although we are realistic; you don’t always need to ‘reinvent the wheel’ for results. So, where necessary, we find and pull the best innovations, from our relationships with our extended supply network.